KaoJai Admin MCP can search conversations, booking summaries, and Help Desk cases in the selected workspace, helping teams find operational context through AI.

• kaojai-admin-mcp
• mcp
• chat-search
• booking-search
• helpdesk
• kaojai-ai

Build Preset Messages with up to four ordered text and photo items, then use question-style titles to contribute clearer AI training data for your team.

• preset-messages
• customer-service
• ai-training
• unified-inbox
• kaojai-ai

Learn how Case Assignment turns customer chats into owned, trackable cases with manual creation, automatic case creation, automatic assignment, team managers, check-in controls, and team performance reporting.

• case-assignment
• customer-service
• helpdesk
• team-performance
• workflow-automation
• kaojai-ai

A new KaoJai.ai feature lets customers ask, choose a time, and create a booking through chat—then continue through Frontdoor, a flexible storefront built around how each business wants customers to book.

• booking
• ai-chatbot
• frontdoor
• customer-experience
• service-business

KaoJai.ai is opening its Referral Rewards program for referrers, new businesses, and approved affiliates.

• referral
• rewards
• affiliate

Create a Chat Widget in Integrations, copy its setup code, and add it to your website so messages arrive in your Unified Inbox.

• webchat
• live-chat
• unified-inbox
• website
• kaojai-ai

Use an approved AI client to read, search, and send messages in the tenant chat you manage with natural-language commands during MCP Early Access for the Pilot Program.

• mcp
• early-access
• pilot-program
• ai-agent
• tenant-chat
• kaojai-ai

Learn how Reply Score Guard automatically sends a preset message when an admin has not replied within the configured time, helping customers feel acknowledged and reducing the risk of a lower shop reply score.

• reply-score-guard
• no-response-reply
• auto-reply
• preset-messages
• customer-service
• kaojai-ai

Learn how Auto Reply by Keyword helps businesses prepare automatic replies for common customer questions, reduce repetitive work, and give the team more time for conversations that need human understanding.

• auto-reply
• keyword-reply
• chatbot
• customer-service
• automation
• kaojai-ai

Payment is now easier in KaoJai Admin. Choose a credit card or PromptPay directly from the Billing page when you subscribe to or upgrade a supported plan.

• feature
• billing
• subscription
• credit_card
• promptpay
• kaojai_admin

KaoJai.ai is taking a planned 30-minute maintenance window to upgrade the database, strengthen reliability, and prepare to welcome more businesses and users around the world.

• company-news
• infrastructure
• maintenance
• reliability
• scalability
• global-growth

Search products from connected stores such as Shopee and TikTok Shop in one chat, choose the right item, and send its details to your customer without repeated screen switching.

• features
• product-search
• product-catalog
• Shopee
• TikTok Shop
• unified-inbox
• customer-service
• sales