Changelog 2026-08-18
Release summary: Starred conversations now have a dedicated tab in KaoJai Inbox.
KaoJai Journey
Bài viết từ KaoJai.ai về AI chatbot, unified inbox, helpdesk, booking, CRM và các quy trình hỗ trợ khách hàng thực tế cho doanh nghiệp.
Product Search: Find a product and send it to your customer from one chat
Search products from connected stores such as Shopee and TikTok Shop in one chat, choose the right item, and send its details to your customer without repeated screen switching.
- features
- product-search
- product-catalog
- Shopee
- TikTok Shop
- unified-inbox
- customer-service
- sales
Send LINE OA Stickers through KaoJai.ai and keep using your business's existing stickers
Bring sticker collections already available in your business's LINE OA account into KaoJai.ai, save only what your team needs, and send from one inbox.
- features
- LINE OA
- LINE Official Account
- sticker
- LINE OA Migration Tools
- unified-inbox
- customer-service
Business Groups: Bring chats from multiple businesses into one inbox
Group eligible businesses with drag-and-drop setup, see chats from every business in one Unified Inbox, and keep individual tenant control when needed.
- features
- business-groups
- unified-inbox
- multi-tenant
- early-access
- customer-service
How to disable a LINE OA Extension so KaoJai can reply normally
How to check and disable another provider in LINE Official Account Manager when an Extension lets KaoJai receive messages but prevents replies
- tutorial
- LINE OA
- LINE Extension
- unified-inbox
- kaojai
New KaoJai Wallpaper pack
The new KaoJai wallpaper pack has been released.
- wallpapers
- kaojai-app
Booking Week View: See the week, manage bookings, and keep serving customers in KaoJai.ai
See how KaoJai.ai Week View brings availability, bookings, and customer details together, then lets the team continue through Unified Inbox and AI Chatbot.
- tutorials
- booking-management
- booking-week-view
- unified-inbox
- ai-chatbot
Kết nối Shopee Chat bằng Omnichat Bridge
Hướng dẫn kết nối Shopee Seller Chat với KaoJai Inbox bằng Omnichat Bridge mã nguồn mở, bao gồm rủi ro, phạm vi dữ liệu và các bước thiết lập.
- tutorials
- shopee
- omnichat
- inbox
- security
How to connect WhatsApp Business to KaoJai.ai, AI Chatbot in one-inbox
A step-by-step guide to connecting an existing WhatsApp number to KaoJai.ai through WhatsApp Business and Meta.
- tutorials
- whatsapp-business
- integration
- onboarding
See KaoJai.ai Unified Inbox in a live demo
Watch a live demo of how KaoJai.ai Unified Inbox brings connected customer conversations into one workspace for the team.
- tutorials
- unified-inbox
- customer-service
- chatbot
How to mention a member in LINE group chat with KaoJai.ai
Watch a live demo of typing @ to mention a member in a LINE group reply from the KaoJai.ai Unified Inbox.
- tutorials
- line-oa
- member-mentions
- unified-inbox
KaoJai.ai + Zalo Official Account – Chương trình Đối tác Truy cập Sớm
Giúp KaoJai.ai học từ doanh nghiệp thật tại Việt Nam và đưa quy trình Zalo Official Account vào unified inbox, AI chatbot, booking, CRM, helpdesk và các kênh khách hàng khác mà KaoJai đang hỗ trợ.
- Zalo
- Vietnam
- Official Account
- early-access
- unified-inbox
- ai-chatbot
How to Get Push Notifications on an Android Phone
A simple Android setup guide for receiving notifications from KaoJai Admin by opening it in Google Chrome, adding it to the phone home screen, and turning on Push Notification in the app.
- kaojai-admin
- push-notification
- android
- google-chrome
- install-guide