How to turn on Push Notification for iPhone

Step-by-step instructions for enabling Push Notification for iPhone

How to turn on Push Notification for iPhone

This article explains how to turn on Push Notification for KaoJai.ai so you do not miss important activity such as:

  • New messages from Unified Inbox
  • New work from the Issue Tracker module
  • Case status updates or team activity

Steps to turn on Push Notification

1) Tap Share in Safari

Open KaoJai.ai in Safari on iPhone. Then tap the Share button in the bottom bar.

How to setup push notification in iPhone for KaoJai.ai admin console


2) Add to Home Screen

Scroll down the menu and choose Add to Home Screen. This step adds KaoJai.ai as a Web App.


3) Open as Web App

On the next screen:

  • Turn on Open as Web App
  • Then tap Add

👉 Push Notification works only when KaoJai.ai is opened as a Web App from the Home Screen.


4) Open the app from the new icon

Go back to the Home Screen. You will see the KaoJai.ai Admin icon. Open the app from this icon, not from Safari.


5) Turn on Push Notification in the system

Go to the settings menu in KaoJai.ai. Turn on Push Notification.

Done.