Changelog 2026-09-03

Release summary: AI Chatbot uses recent conversation context, Localized KaoJai pricing pages and plan comparison, and 5 more updates.

changelog
ai_chatbot_context_and_knowledge_base_answers
chatgpt_connection_to_kaojai_chat
localized_kaojai_pricing_comparison
marketing_email_subscriptions
mcp_and_reply_score_guard_for_starter_plans
preset_message_automatic_replies

Features

AI Chatbot uses recent conversation context
- When a chatbot begins a fresh response session, it can use up to 10 prior messages from the past 30 days as context.
- This helps the chatbot continue conversations with relevant recent history in mind.
Localized KaoJai pricing pages and plan comparison
- New pricing pages in Thai, English, and Vietnamese explain KaoJai plans across desktop and mobile.
- Compare supported channels, connected-account allowances, MCP request limits, order limits, data retention, and Live Chat Widget access in one place.
MCP and Reply Score Guard on Starter plans
- Starter and higher plans now include MCP and Reply Score Guard automatic-reply setup.
- Pilot Program workspaces continue to have access, while other Free workspaces are guided to available plans.
ChatGPT connection to KaoJai Chat for the Tester Group
- Eligible Tester Group account owners and admins can connect ChatGPT or another MCP-compatible client to KaoJai Chat.
- They can list, search, and read conversations, then choose to send text replies from their connected client.
KaoJai marketing email subscriptions and language preferences
- KaoJai now supports marketing-email subscriptions for public subscribers and account holders.
- Marketing updates can use an account’s language setting, and unsubscribing from them does not stop transactional booking emails.
Preset messages for automatic replies
- Manage automatic-reply text and rules from one searchable preset-message library.
- Send a preset reply for selected keywords or after 1–15 minutes without a response, with rules targeted to chosen connected accounts.
Knowledge-base answers from KaoJai AI Chatbot
- When the AI chatbot finds relevant information in your knowledge base, it can complete the answer without an unnecessary follow-up question.
- If the available information is incomplete or conflicting, it directs the conversation to a human instead.

Keywords: AI chatbot context and knowledge-base answers, localized KaoJai pricing comparison, MCP and Reply Score Guard for Starter plans, ChatGPT connection to KaoJai Chat, marketing email subscriptions, preset message automatic replies