Highlights

Booking slot and week view

KaoJai Booking now shows slots, days, and resource occupancy in one matrix view, making it easier to scan availability for a venue.

• Built for venues with multiple resources, such as courts or rooms.
• Helps teams compare open times at a glance instead of checking each slot separately.

Internal notes in conversations

KaoJai Inbox now lets support teams keep private notes inside a conversation while still sending customer messages from the same composer.

• Notes stay alongside the chat with author and time, so context is easy to review later.
• Pinned notes stay easy to find when a conversation needs follow-up.

Features

• Pin conversations

  • Pin a chat for yourself or for the whole team.
  • Keep urgent follow-ups at the top of the list when they matter most.

• Play voice messages in chat

  • Voice messages open and play directly in the conversation view.
  • Support teams can listen without leaving the thread.

• English and Thai message translation

  • KaoJai chat translates messages between English and Thai in both directions.
  • Replies can be edited before they are sent, and language is detected automatically.

Keywords: booking slot and week view, pin conversations, internal notes in chat, voice messages in Inbox, English Thai translation