Highlights

Send image attachments from chat more reliably

The chat widget now handles image attachments smoothly, so teams can receive and send them without the usual back-and-forth.

• Supported image files can now be attached, uploaded, and sent directly in chat.
• Temporary drafts clear out automatically if they are never sent, so unused attachments do not pile up.
• Text and image messages now go out in the right order, helping conversations stay readable and complete.

Unread replies now stay visible after refresh

The widget now remembers unread messages and behaves more smoothly while a conversation is idle.

• Closed chats stop polling, then pick back up when the widget is reopened or a new message arrives.
• Unread admin replies stay marked after a page refresh and clear only after they have been seen.
• Conversation state is stored more consistently, which makes reopen and resume behavior feel much more reliable.

Update LINE Integration Wizard

KaoJai.ai now makes it easier to connect a LINE Official Account that already has a webhook in place, without forcing teams to interrupt the system they already run.

• If a LINE Official Account already has an existing webhook value, teams can now continue setup in the wizard without friction.
• KaoJai.ai can receive the webhook and forward it to the existing system, so the transition stays smooth.
• This makes it easier to start using KaoJai.ai with an established account while reducing setup risk and avoiding service interruption.

Keywords: KaoJai.ai, AI-powered business automation, unified inbox, chat widget, image attachments, unread messages