Changelog 2026-09-01

Release summary: Localized pricing and plan comparison, and 8 more updates.

changelog
kaojai_mcp_and_reply_score_guard
kaojai_pricing_plans_and_comparison
kaojai_service_status_page
line_group_seer_commands
marketing_email_subscriptions
preset_message_automatic_replies

Features

Localized pricing and plan comparison
- Browse a dedicated KaoJai pricing page in Thai, English, or Vietnamese.
- Compare supported channels, connected-account limits, order limits, data retention, and included features before choosing a plan.
MCP and Reply Score Guard for Starter plans
- Admins on Starter and higher plans can now use KaoJai MCP and configure Reply Score Guard automatic replies.
- Free workspaces without access are shown a clear upgrade option.
Marketing email subscriptions that respect preferences
- You can subscribe to KaoJai marketing emails with a public email address or through your account.
- Saved language and unsubscribe preferences are applied to future marketing messages, while booking emails remain separate.
Automate replies from your preset-message library
- Create keyword-triggered replies or send a preset message after a conversation has been quiet for a chosen period.
- Manage response text in one searchable, editable library and choose the connected account each automation applies to.
More direct answers from your knowledge base
- When the AI chatbot finds enough relevant knowledge-base information, it can provide a complete answer without an extra clarification step.
- When the available information is insufficient, the conversation is handed over for human help rather than receiving a guess.
LINE commands stay separate from AI chatbot conversations
- KaoJai now keeps application commands, including /seer, out of the AI chatbot flow.
- This keeps command actions separate from ordinary customer messages.
Use /seer commands in LINE groups without a mention
- In a LINE group, start a message with /seer to use the command without an @mention.
- Regular group messages continue to follow KaoJai’s normal mention behavior.
Admin maintenance now directs visitors to service status
- During a scheduled Admin console maintenance window or disruption, KaoJai directs visitors to the public status page.
- Service-status information remains available even if the Admin console is unavailable.
Public KaoJai service status page
- Check KaoJai service status, recent uptime, and maintenance or outage history without signing in.
- The page is available in Thai, English, and Vietnamese, with status history for key KaoJai services.

Keywords: KaoJai pricing plans and comparison, KaoJai MCP and Reply Score Guard, marketing email subscriptions, preset message automatic replies, LINE group /seer commands, KaoJai service status page