Public changelog covering 2026-01-20 through 2026-01-27.
changelog
chat_module
infrastructure_stability
Chat Module
Reply quoting — Quoted replies are smoother, helping agents keep context, owners reduce back-and-forth, and customers communicate more clearly.
Video upload reliability — Fixed failed video uploads, so agents receive complete evidence, owners lose fewer cases, and customers can share details easily.
Infrastructure & Stability
Database stability — Improved database performance and reliability, so agents work without interruptions, owners gain uptime confidence, and customers experience faster responses.
