---
title: Changelog 2026-10-06
description: "Release summary: Customize your KaoJai case board and Customer
  avatars are now shown consistently on Kanban cards."
date: 2026-10-06
author: KaoJai.ai Team
image: https://public.kaojai.ai/changelog/attachments/2026-10-06/I_kwDOPVtplM8AAAABVK6_hQ-b1e4a0031969.png
related_videos: []
tags:
  - changelog
  - case_board_lane_visibility_and_order
  - conversation_tags_on_case_cards
  - kanban_customer_avatars
  - kaojai_case_board_display_settings
aliases: []
unlisted: false
---

# Highlights
## Customize your KaoJai case board
KaoJai account admins can now choose which lanes appear on the case board and set their order, helping each team focus on the cases that matter to them.
- Conversation tags appear beneath customer names, and concise card titles and a responsive toolbar make busy boards easier to scan.

# Features
- **Customer avatars are now shown consistently on Kanban cards**
  ![Customer avatars are now shown consistently on Kanban cards](https://public.kaojai.ai/changelog/attachments/2026-10-06/I_kwDOPVtplM8AAAABVK6_hQ-b1e4a0031969.png)

  - Kanban case cards now display customer photos when available, with initials and color fallbacks when they are not.
  - This makes it easier to recognize customers while scanning a case board.

**Keywords:** KaoJai case board display settings, case board lane visibility and order, Kanban customer avatars, conversation tags on case cards