--- title: Send LINE OA Stickers through KaoJai.ai and keep using your business's existing stickers description: Bring sticker collections already available in your business's LINE OA account into KaoJai.ai, save only what your team needs, and send from one inbox. date: 2026-08-17 author: Chainarong Tansgurakit image: /_astro/line-oa-sticker-en-4x3.CKctR-YR.png image_link: https://blog.kaojai.ai/blog/2026/04/line-oa-migration-tools-kaojai/ related_videos: [] tags: - features - LINE OA - LINE Official Account - sticker - LINE OA Migration Tools - unified-inbox - customer-service --- Does your team already use familiar stickers in LINE OA, but still have to switch back to LINE OA whenever you want to send one from KaoJai.ai? You can now **send LINE OA Stickers through KaoJai.ai**. Bring the sticker collections already available in your business's LINE OA account into the same inbox, then save only the collections your team needs. All you need is **LINE OA Migration Tools** and an active LINE OA session. ## What are LINE OA Stickers? LINE OA Stickers are sticker collections already available to your business's own LINE OA account. This feature lets your team browse and select those stickers from KaoJai.ai without creating new collections or changing the way you work with customers. Standard LINE stickers continue to work as before. This adds a separate option for stickers associated with each business's LINE OA account. ## How does it work? ### 1. Open the sticker picker in KaoJai.ai Open the sticker picker from the message composer and choose **[OA] Stickers**, which appears as the first button. ### 2. Load collections from LINE OA when needed When you open **[OA] Stickers**, KaoJai.ai loads the collections available through the connected LINE OA session at runtime. Choose the collection your team wants to use. ### 3. Save only the collections you choose Selecting a collection downloads and saves it in KaoJai.ai for reuse. The system stores only the collections your team selects instead of saving every available collection. After that, the LINE OA Sticker row shows only the collections you downloaded. Open a saved collection to see every sticker in that set. ### 4. Select and send from the same inbox When you select a LINE OA Sticker and send it, KaoJai.ai sends it through the LINE OA account paired with that conversation. Standard stickers continue to use the normal LINE provider. | What you see in the sticker picker | How it works | Best for | | --- | --- | --- | | **[OA] Stickers** | Loads available collections from the LINE OA session at runtime | Finding stickers from the business's LINE OA account | | **Collections** | Saves the sets your team selects | Keeping frequently used sets ready | | **Stickers in a collection** | Shows every sticker in a saved set | Selecting a sticker to send in a conversation | | **Standard stickers** | Continue through the normal LINE provider | Using regular LINE sticker collections | ## Before you start Use this feature only with a LINE OA account your business owns or is authorized to manage. You also need **LINE OA Migration Tools** so KaoJai.ai can access the collections already available in that account. See the [LINE OA Migration Tools setup guide](https://blog.kaojai.ai/blog/2026/04/line-oa-migration-tools-kaojai/). If no collections appear after opening **[OA] Stickers**, check that Migration Tools is configured correctly and that the LINE OA session is still active, then reopen the sticker picker. Standard stickers remain available while you check the connection.

Authorization and privacy

Use this feature only with a LINE OA account your business owns or is authorized to manage.

![Example of sending LINE OA Stickers through KaoJai.ai](./images/line-oa-sticker-feature-en.png) ## Frequently asked questions ### Do I need to save every collection? No. The available collections are loaded at runtime, and only the collections your team selects are downloaded and saved. ### Will standard LINE stickers disappear? No. Standard stickers remain in the existing picker and continue to be sent through LINE as usual. ### Which account sends a LINE OA Sticker? The sticker is sent through the LINE OA account paired with the conversation, so the customer receives it from the account they already know. ### Do collections carry over when I switch to another business? Saved collections are scoped to the LINE account being used. Select and download the collections for each business account you manage. ### Why are my LINE OA collections not loading? The most common causes are an incomplete LINE OA Migration Tools setup or an expired LINE OA session. Check the setup, reconnect the session, and try again. ### Do I need to keep LINE OA open all the time? No. The LINE OA window does not need to stay open, but the connected session and account permissions must remain valid. ## Keep using the stickers your customers already know Your LINE OA stickers are part of the language your team already uses with customers. KaoJai.ai now makes it easier to bring those familiar collections into one inbox, save only what you need, and send them alongside the rest of your customer-service work. Start by installing [LINE OA Migration Tools](https://blog.kaojai.ai/blog/2026/04/line-oa-migration-tools-kaojai/), then open **[OA] Stickers** in KaoJai.ai.