--- title: "Frontdoor: Landing page for your business, with booking platform system" description: Frontdoor by KaoJai.ai is a white-label customer page where businesses can present services, accept bookings, start chats, and build direct customer relationships. date: 2026-06-23 author: Chainarong Tansgurakit image: /_astro/frontdoor-by-kaojai.Du3ogJR_.png tags: - frontdoor - booking - white-label - customer-experience - ai --- > **👉 Try our Demo**: We have a Frontdoor demo for a booking site, try to test create new booking at [smash.sanam.at](https://smash.sanam.at/). Many businesses grow through third-party platforms: marketplaces, delivery platforms, social commerce, booking apps, and other aggregators. Those platforms can help customers discover the business faster, but over time the risks become clearer. One day, GP fees or commission can increase. Platform visibility rules can change. A provider outage can block customers from booking or contacting you at the exact moment they need your service. More importantly, the customer relationship often belongs more to the platform than to the business. There is also a newer problem: many platform profile pages are not very friendly for SEO or AI agents. Customers struggle to find the right information, AI tools cannot understand the business context clearly, and the business has limited control over its own structured information. That is why KaoJai.ai built **Frontdoor**: a customer-facing entry point where people can contact the business, book services, view information, and come back again under the business's own brand. ![Example Frontdoor page where customers can check availability and start booking](./images/demo-frontdoor-site-availability-page.jpg) ## What is Frontdoor? Frontdoor is a white-label customer page for each business on KaoJai.ai. It works as the main entry point where customers can view business information, contact the team, start a chat, book a service, view events, or check their own usage history in one place. If the unified inbox is the back office where the team handles conversations, Frontdoor is the front office customers can enter by themselves. They may arrive from LINE OA, Facebook, Instagram, ads, QR codes, Google Search, or AI agents that help them find information. The important idea is simple: a business should not only have "links to us on other platforms." It should have its own space where customers can understand the service, make a booking, start a conversation, and build a direct relationship with the brand.
Note: Frontdoor currently supports booking-based businesses first, such as venue booking, session booking, class booking, service appointments, and event booking. The direction is broader than booking, though. We plan to expand Frontdoor for product businesses and buy-and-sell operations, including e-commerce services, so shops can have their own customer page for product discovery, questions, ordering, and repeat purchases.
## How Frontdoor gives control back to the business Frontdoor does not try to replace every platform. Instead, it gives the business its own base. Wherever customers discover the business, the business can bring them back to an owned experience. The main benefits are: - Customers remember the business URL and brand experience more clearly. - The business can explain services and terms without being boxed into a third-party template. - Booking, events, chat, and customer history can live in one flow. - Admins receive better context from Frontdoor into KaoJai.ai Inbox. - The business reduces over-dependence on one channel. - Each business can have a white-label landing page that matches its own identity. In short, Frontdoor is a place for long-term customer relationships, not just a one-time button click. ## Example: Demo booking site This example is a booking site for sports venues and activities. Customers can view information, choose a session, and start booking by themselves, while the business owner has a page to present services, accept bookings, and manage customer flow. We created a Frontdoor demo booking site at [smash.sanam.at](https://smash.sanam.at/) to show how a customer-facing page can do more than display static information. ![Example Frontdoor success page after a customer completes a booking](./images/demo-frontdoor-site-success-page.jpg) In this example, customers can start from the business page, browse available services or activities, and move directly into the booking flow. They do not need to ask the admin every time: "Are you available?", "How do I book?", or "Which sessions are open?" For venue owners, this reduces repeated questions, shows customers the right information before they start a chat, and lets AI or admins continue from the same context. ## Booking management from KaoJai.ai Frontdoor is not only a customer page. It connects with KaoJai.ai booking management so business owners can manage available sessions, services, and customer information in one system without relying on Excel or manually combining data from many places. ![Example booking system for business owners managing services and available sessions](https://sanam.at/owners/kaojai-booking-system.png) When customers book through Frontdoor, the information can move into the back-office workflow quickly. The team can see bookings more clearly, reduce repeated data entry, and use it together with Unified Inbox to manage chats from multiple channels. If customers repeatedly ask questions such as "Which days are available?", "Do you have evening sessions?", or "How many people can book?", the AI Chatbot can help answer basic questions and guide customers into the right booking flow. Admins can then spend more time on cases that need a real person. ## Available Frontdoor features Frontdoor is designed as a customer page connected to real KaoJai.ai operations, not just a separate marketing landing page. Key capabilities include: - **White-label business page**: Customize copy, images, color, and content order to fit each business. - **Booking system**: Support service booking, resource booking, time slots, and activities with capacity. - **Event Booking**: Accept registrations for webinars, workshops, classes, demo days, or fixed-capacity events. - **Live Chat / Inbox handoff**: Customers can start a conversation from Frontdoor, and the team can continue in KaoJai.ai Inbox. - **Customer context**: Teams can understand which service the customer viewed, what they are interested in, and which booking may be related. - **Business information**: Present service details, terms, location, contact channels, and important customer information. - **AI-friendly content direction**: Make business information clearer for search and AI-assisted discovery. ## Why white-label matters for business owners Business owners should not feel that their customer page is just the same template as every other business. Each business has its own tone, selling style, policies, and brand character. ![Example white-label Frontdoor page customized for the business brand and booking flow](./images/frontdoor-by-kaojai.png) Frontdoor is designed so customization can be easy. Business owners or admins can maintain more content themselves without waiting for a developer every time they want to change copy, add an image, or adjust a section. For businesses that manage many branches, services, or campaigns, white-label pages also help each business page have a clear customer entry point while still connecting back to the same KaoJai.ai operating system. ## Conclusion Frontdoor is for businesses that do not want their entire customer front office to live on third-party platforms. You can still use marketplaces, social media, and other channels for reach, but you should also have your own customer entry point where you control information, experience, and relationships. When commission can change, providers can go down, and discovery is shifting toward SEO plus AI agents, having your own Frontdoor is not only a branding choice. It is customer relationship infrastructure. Frontdoor helps customers find the business more easily, book more easily, contact the team more easily, and return under the business's own brand. This is how KaoJai.ai helps businesses bring control back while keeping the experience simple, reliable, and practical for real operations.