---
title: Changelog 2026-06-17
description: "Release summary: TikTok Business DMs now land in KaoJai Inbox,
  TikTok Shop products and orders now connect to chat, and 3 more updates."
date: 2026-06-17
image: /_astro/7489c097da11.CyQmZq7P.png
tags:
  - changelog
  - kj_core_team
---

# Highlights
## TikTok Business DMs now land in KaoJai Inbox
![TikTok Business DMs now land in KaoJai Inbox](./attachments/7489c097da11.png)

TikTok Business accounts can now connect to KaoJai so customer messages land in the unified inbox and can be handled faster.
- Customer-initiated TikTok Business DMs now appear alongside LINE, Facebook, Instagram, Lazada, Shopee, and other channels.
- Replies can be sent from the inbox with admin or AI support, reducing manual back-and-forth.
- Reply-window and message-limit issues now surface clearly, so teams know when a message could not be sent.

# Features
- **TikTok Shop products and orders now connect to chat**
  ![TikTok Shop products and orders now connect to chat](./attachments/e34694e437e9.png)

  - TikTok Shop now brings products, order updates, and customer messages into KaoJai, keeping commerce context in one place.
  - Product import and order notifications now sit closer to the conversation, so teams can answer with the right context.
  - This keeps sales and support work in the same workflow and reduces tool switching.
- **Create chat tags faster, with cleaner avatar and product fallbacks**
  - When a searched tag does not exist, the dialog now offers a create option using the typed text.
  - Avatar initials now render consistently across inbox views, especially for short or incomplete names.
  - Order status cards no longer show empty product previews when image or title data is missing.

# Bug Fixed
- **Fixed chat navigation and search so results stay in sync** — Fixed chat navigation so switching conversations, using mobile back, and searching no longer causes full-page reloads or stale results.
- **Fixed LINE disconnect status in integrations** — Disconnecting LINE now updates the connection status correctly, so it no longer appears connected after removal.

**Keywords:** TikTok Business messaging, TikTok Shop integration, unified inbox, AI customer replies, customer messaging, order notifications