---
title: Changelog 2026-05-22
description: >-
  A clearer event booking flow helps teams handle events without forcing them
  into a standard booking setup.

  We refined the experience so common actions feel more natural and easier to
  complete.

  Improvements and fixes from 2026-05-15 through 2026-05-22.
date: 2026-05-22
image: https://public.kaojai.ai/changelog/attachments/2026-05-22/1f5b4ee8-31dc-4e80-b512-cb8dc3af1c8e-8e486319c14f.png
tags:
  - changelog
  - admin_booking_module
  - chat_module
  - core_admin_console
  - crm
  - epic_rag_internal_knowledge
  - epic_tenant_booking_site
  - general
---

# Highlights
## Let customers book events more easily
A clearer event booking flow helps teams handle events without forcing them into a standard booking setup.
- Event bookings now follow a flow that fits how events are actually managed, instead of being treated like a regular resource booking.
- This makes it easier to set up, review, and follow up on event requests with less manual work.
- Teams can move faster and keep daily operations more organized.

## Schedule broadcast campaigns on repeat
![Schedule broadcast campaigns on repeat](https://public.kaojai.ai/changelog/attachments/2026-05-22/1f5b4ee8-31dc-4e80-b512-cb8dc3af1c8e-8e486319c14f.png)
![Schedule broadcast campaigns on repeat](https://public.kaojai.ai/changelog/attachments/2026-05-22/1f5b4ee8-31dc-4e80-b512-cb8dc3af1c8e-4d918e7b8603.png)
![Schedule broadcast campaigns on repeat](https://public.kaojai.ai/changelog/attachments/2026-05-22/1f5b4ee8-31dc-4e80-b512-cb8dc3af1c8e-b8d1512388a3.png)
![Schedule broadcast campaigns on repeat](https://public.kaojai.ai/changelog/attachments/2026-05-22/1f5b4ee8-31dc-4e80-b512-cb8dc3af1c8e-37fda580c764.png)

Create a broadcast once and run it on a recurring schedule, so promotions and reminders stay on track without redoing the same work.
- You can now create recurring broadcast campaigns directly from the Broadcast page.
- Recurring campaigns are managed separately from one-time sends, so it is easier to keep track of what is active and what is scheduled next.
- This saves time for routine announcements, promotions, and customer reminders.

## Give tenants one simple place for chat, booking, and issue reporting
A tenant landing page brings the main actions together, so customers can chat, book, or report issues without switching around.
- Customers can now use a dedicated landing page to start a chat, make a booking, or report an issue from one place.
- This gives tenants a clearer front door for everyday requests and makes it easier for customers to find the right action fast.
- It helps reduce missed messages and keeps service handling more organized.

# Features
- **Make everyday work feel smoother**
  - We refined the experience so common actions feel more natural and easier to complete.
  - This helps teams move through routine tasks faster, with less repetitive work.
  - It also supports a smoother experience for customers and staff alike.
- **Find conversations faster**
  - Search is now quicker, so teams can locate the right conversation without wasting time.
  - That means faster follow-up when customers ask about past messages or ongoing cases.
  - It helps support teams stay responsive during busy hours.
- **Improve onboarding clarity for new team members**
  - Updated onboarding guidance to help new team members get started with less confusion.
  - Clearer steps make it easier to understand the workflow and complete tasks correctly from day one.
  - This supports more consistent service and faster response times.
- **See booking details while chatting with customers**
  ![See booking details while chatting with customers](https://public.kaojai.ai/changelog/attachments/2026-05-22/e27b632e-d6cd-4142-a462-345e6180e7d1-a38da1d0cff1.png)

  - Booking information is now visible in the chat view, so staff can check details without leaving the conversation.
  - This reduces back-and-forth and makes it easier to answer questions on the spot.
  - It helps teams resolve booking-related requests faster.
- **View member booking history across tenants**
  ![View member booking history across tenants](https://public.kaojai.ai/changelog/attachments/2026-05-22/0d06452d-740c-487d-8b18-10f211b4bd8d-b647386fbfb0.png)

  - Members can now see their booking history across all tenants in one place.
  - This makes it easier to review past activity without checking each location separately.
  - It gives customers a cleaner, more convenient experience.

# Bug Fixed
- No public bug fixes this period.

**Keywords:** AI customer support, business automation, booking management, broadcast campaigns, customer chat, faster response time