---
title: Changelog 2026-02-03
description: Public changelog covering 2026-01-27 through 2026-02-03.
date: 2026-02-03
image: https://public.kaojai.ai/resources/press/generic/Smiling%20Chatbot%20in%20Abstract%20Greens.png
tags:
  - changelog
  - chat_module
  - chatbot_automation
  - epic_tenant_chat_estore
  - infrastructure_stability
  - issue_tracker
---

## Chat Module
- **Report room setup** — Fixed failures when setting report rooms so admins can configure smoothly and customers can keep reporting issues without interruption.
- **Chat search navigation** — Improved back/forward navigation when switching conversations, helping agents find and return to the right chat faster.
- **Admin chat indicators** — Added read receipts and typing indicators to time replies better, reducing confusion and improving customer experience.

## ChatBot Automation
- **Pre-AI message handling** — Reduced duplicated/overlapping messages and improved reply selection, boosting response accuracy and overall stability.
- **Reset with context** — Reset now keeps prior messages as context, making conversations more consistent and reducing repeated questions.
- **More reliable image loading** — Fixed image loading timeouts to prevent delays when customers send images.
- **Multi-channel separation** — Improved channel isolation to reduce cross-channel errors and make bot operations easier to maintain.

## EPIC: Tenant Chat & eStore
- **Mini-app deeplinks** — More reliable deep links to the right page, helping customers reach products or chat faster and reducing drop-off during purchase.

## Infrastructure & Stability
- **Pilot testing environment** — Added a safe testing setup for a small user group to reduce risk to live users and increase confidence in releases.

## Issue Tracker
- **Video preview in issues** — Preview videos directly in issue details so agents can diagnose faster and resolve cases sooner.
- **Excel export** — Export issues to Excel for reporting and tracking, making owner oversight and performance reviews easier.
- **Support/report room configuration** — Admins can configure support and report rooms themselves, reducing setup effort and missed handoffs.
- **Manual ticket creation to report channel** — Create and route support tickets manually to the right reporting channel to speed up coordination and follow-ups.