--- title: Changelog 2026-01-20 description: Public changelog covering 2026-01-13 through 2026-01-20. date: 2026-01-20 image: https://public.kaojai.ai/resources/press/generic/Smiling%20Chatbot%20in%20Abstract%20Greens.png tags: - changelog - chatbot_automation --- ## ChatBot Automation - **Booking availability** — More natural wording, suggests the closest available date, and respects advance-booking days so customers book faster and staff answer less. - **Guardrails responses** — When requests can’t be completed, the bot defaults to a clear direct message to reduce confusion and build trust.