---
title: Changelog 2026-01-13
description: Public changelog covering 2026-01-06 through 2026-01-13.
date: 2026-01-13
image: https://public.kaojai.ai/resources/press/generic/Smiling%20Chatbot%20in%20Abstract%20Greens.png
tags:
  - changelog
  - booking_module
  - chat_module
  - chatbot_automation
  - checkslip
  - epic_integrations
  - infrastructure_stability
  - issue_tracker
---

## Booking Module
- **Conflict bookings** — Overlapping bookings are now recorded and flagged instead of skipped, improving payment/check-slip checks and reducing missed cases.

## Chat Module
- **Queued image uploads** — Images show as thumbnails and send only when you press Send, preventing accidental sends and improving control.
- **Conversation list refresh** — A cleaner layout saves space and makes search/settings faster, helping agents handle chats more efficiently.
- **Older messages loading** — Fixed endless loading when scrolling up, so you can reliably view full history and find context faster.

## ChatBot Automation
- **Bot waits for humans** — The bot won’t jump in while an agent is actively handling the case, reducing duplicate replies and improving customer trust.
- **Custom response style** — Tenant owners can adjust tone and personality in the UI, keeping replies consistent with the brand.
- **Better triage stability** — Improved routing and change management for triage, reducing misrouted cases and manual rework.
- **Improved AI feedback** — Easier helpful/not-helpful feedback with comments, supporting faster improvements and clearer follow-up.

## CheckSlip
- **Multi-booking handling** — Conflicting bookings are now saved with a conflict status instead of skipped, making reviews more complete and reducing overlooked slips.

## EPIC: Integrations
- **Multi-page/account support** — Connect and manage multiple pages/accounts per channel, keeping inbox work separated and easier to organize.
- **Instagram connection** — Manage Instagram direct messages in one place, reducing app switching and speeding up responses.
- **Ticket details in LINE** — Agents can open ticket details from LINE without leaving the app, cutting coordination time.

## Infrastructure & Stability
- **More reliable sign-in** — Authentication improvements reduce unexpected logouts and access issues, keeping work uninterrupted.
- **Stronger monitoring** — Better visibility into issues helps resolve incidents faster, improving uptime and reliability.
- **Faster AI issue tracing** — Improved event tracking shortens investigation time when AI behavior is abnormal, reducing downtime impact.

## Issue Tracker
- **Real-time UI updates** — Internal notes and updates refresh without manual reloads, reducing repeated work and missed changes.
- **Better alerts and group info** — Clearer notifications and group details help agents stay on top of conversations and tasks.
- **Push Media bug fixes** — Fixed failed AI feedback and incorrect customer name/avatar display, improving accuracy and confidence.