---
title: Changelog 2025-12-23
description: Public changelog covering 2025-12-16 through 2025-12-23.
date: 2025-12-23
image: https://public.kaojai.ai/resources/press/generic/Smiling%20Chatbot%20in%20Abstract%20Greens.png
tags:
  - changelog
  - chatbot_automation
  - epic_integrations
  - general
  - infrastructure_stability
  - issue_tracker
---

## ChatBot Automation
- **Bot response feedback** — Customers can rate bot replies more easily, helping improve accuracy, reducing agent follow-ups, and increasing customer satisfaction.
- **Chat session feedback** — Add 👍/👎 per chat session so owners track quality, agents resolve faster, and customers share feedback with less effort.
- **Video thumbnails in messages** — More reliable video thumbnails reduce confusion, improve message clarity, and strengthen trust in customer communications.

## EPIC: Integrations
- **Social chat channel integration** — Support a popular social messaging channel in the inbox so agents work in one place, owners track conversations, customers contact you easily.
- **Conversation source icons** — Show channel icons on conversations/messages to prevent misrouting, speed up replies, and reduce team errors.
- **Contact profile auto-fetch** — Automatically display contact name and avatar so agents recognize context faster, owners review quality, and customers get more personal support.
- **Integration setup wizard** — Clearer setup steps reduce configuration time, lower reliance on technical staff, and get teams running sooner.

## General
- **Chatbot reset** — Easier chatbot reset option helps recover quickly from issues, reducing downtime and support workload.
- **Image loading reliability** — Improved image handling prevents broken images, speeds up pages, and keeps customer experience smooth.

## Infrastructure & Stability
- **Overall reliability** — Internal improvements help fix issues faster, reduce outages, and keep service consistent for agents, owners, and customers.
- **Automated release notes** — Regular, automated changelog publishing helps owners stay informed and agents communicate updates consistently to customers.
- **AI quality evaluation** — Better testing data improves response accuracy, reduces incorrect answers, and increases trust for owners and customers.
- **Monitoring and troubleshooting** — Enhanced system health checks detect issues earlier, reduce recovery time, and limit impact on daily operations.

## Issue Tracker
- **Infinite scroll on issue lists** — Scroll-to-load reduces clicks, speeds agent workflows, helps owners review cases, and shortens customer wait time.
- **Optional customer status notifications** — Choose whether to notify customers when status changes, reducing repeat inquiries and improving transparency.